Job Description

About the Organization

We are a globally expanding enterprise technology organization delivering advanced AI-driven SaaS platforms, cloud infrastructure solutions, enterprise analytics systems, and digital transformation services to Fortune 500 enterprises, multinational corporations, and high-growth organizations across international markets.

Our business operates within a rapidly evolving commercial ecosystem where revenue intelligence, customer acquisition, data-driven marketing, sales optimization, digital engagement, and operational scalability directly influence long-term enterprise growth and market leadership.

Through advanced customer intelligence systems, predictive analytics platforms, AI-enabled commercial automation, and integrated sales and marketing technologies, we support organizations in accelerating revenue growth, modernizing customer engagement strategies, and strengthening competitive positioning across highly dynamic global industries.

As part of our continued expansion strategy, we are investing significantly in our Commercial Operations & Revenue Strategy Division to strengthen alignment between sales, marketing, customer engagement, and enterprise growth initiatives.

The Director of Sales & Marketing Operations will lead enterprise commercial operations, optimize revenue performance systems, oversee sales and marketing alignment strategies, manage demand generation analytics, and drive scalable operational frameworks supporting international business growth.

This role requires a highly strategic and operationally focused executive with expertise in sales operations, marketing analytics, customer acquisition strategy, commercial performance optimization, revenue operations, and enterprise growth management.

Essential Duties and Responsibilities

Commercial Operations Strategy & Revenue Optimization

• Develop and execute enterprise-wide sales and marketing operations strategies aligned with corporate revenue objectives.
• Lead operational initiatives focused on pipeline acceleration, conversion optimization, and customer acquisition efficiency.
• Establish scalable commercial frameworks supporting international market growth and sales performance improvement.
• Drive enterprise revenue optimization through AI-powered analytics, forecasting systems, and operational intelligence platforms.

Sales & Marketing Alignment

• Strengthen integration between sales, marketing, customer success, and business development functions.
• Develop collaborative frameworks supporting unified go-to-market execution and customer lifecycle management.
• Improve lead management processes, pipeline visibility, and conversion tracking systems.
• Align campaign strategies with enterprise revenue targets and market expansion priorities.

Demand Generation & Customer Intelligence

• Oversee demand generation operations, marketing performance analytics, and customer acquisition metrics.
• Utilize predictive analytics and customer intelligence platforms to improve campaign effectiveness and sales productivity.
• Develop executive-level reporting dashboards supporting revenue forecasting and commercial decision-making.
• Analyze customer behavior trends, market dynamics, and competitive intelligence to identify growth opportunities.

Sales Operations & Performance Management

• Lead sales operations infrastructure, including CRM systems, forecasting models, pipeline management, and territory planning.
• Optimize commercial workflows and operational processes to improve sales efficiency and organizational scalability.
• Monitor KPI performance across sales and marketing teams to ensure achievement of enterprise growth objectives.
• Support compensation planning, quota management, and commercial incentive strategies.

Technology & Process Modernization

• Drive implementation of AI-enabled commercial technologies, automation systems, and enterprise revenue platforms.
• Improve operational reporting accuracy, campaign attribution, and customer engagement measurement capabilities.
• Collaborate with IT and analytics teams to modernize enterprise sales and marketing infrastructure.
• Ensure operational scalability through advanced digital tools and integrated commercial technologies.

Leadership & Cross-Functional Collaboration

• Lead and mentor high-performing sales operations, revenue analytics, and marketing operations teams.
• Partner with executive leadership to support strategic growth initiatives and enterprise planning activities.
• Foster a culture focused on operational excellence, collaboration, innovation, and performance accountability.
• Support enterprise-wide digital transformation and customer engagement modernization initiatives.

Job Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, Finance, Data Analytics, or related field required.
• MBA or advanced business/analytics education strongly preferred.
• 10–15+ years of experience in sales operations, marketing operations, revenue operations, or commercial strategy leadership roles.
• Proven success within enterprise SaaS, technology, cloud computing, AI platforms, cybersecurity, or digital services industries.
• Strong expertise in CRM systems, marketing automation platforms, revenue analytics, and commercial forecasting.
• Experience managing enterprise sales and marketing operations within high-growth multinational organizations.
• Familiarity with AI-powered sales intelligence systems, predictive analytics, and customer engagement technologies preferred.

Personal Capabilities and Qualifications

• Exceptional commercial leadership and operational strategy capabilities.
• Strong analytical thinking with data-driven decision-making expertise.
• Excellent communication, executive presentation, and stakeholder management skills.
• Ability to manage complex cross-functional commercial operations within fast-paced environments.
• Strong organizational leadership with a focus on operational efficiency and revenue growth.
• Innovative mindset with strong execution discipline and problem-solving abilities.
• High adaptability within rapidly evolving enterprise technology ecosystems.

Strategic Support

• Support enterprise-wide growth acceleration and commercial modernization initiatives.
• Align sales and marketing operations with long-term revenue strategy and customer engagement objectives.
• Provide executive leadership with strategic commercial intelligence, forecasting insights, and performance analytics.
• Drive AI-enabled revenue operations transformation and customer acquisition optimization programs.
• Support strategic partnerships, market expansion, and enterprise scalability initiatives globally.

Working Conditions

• Senior leadership role within a high-growth, performance-driven global enterprise environment.
• Extensive collaboration with executive leadership, sales teams, marketing departments, analytics professionals, and technology stakeholders.
• Occasional domestic and international travel for leadership meetings, growth initiatives, and strategic planning sessions.
• Fast-paced environment with enterprise-level commercial performance accountability.
• Hybrid leadership structure with cross-functional and multi-regional operational coordination.

Job Function

• Sales Operations Leadership
• Marketing Operations & Demand Generation
• Revenue Operations & Commercial Strategy
• Customer Intelligence & Analytics
• CRM & Commercial Technology Optimization
• Enterprise Growth & Pipeline Management
• Cross-Functional Commercial Leadership

Compensation & Benefits

Compensation Package: $310,000 – $410,000

• Executive performance bonus and long-term revenue growth incentive program
• Equity participation and executive retention package
• Comprehensive healthcare, wellness, and executive-level benefits
• Retirement planning and financial wellness support programs
• Access to advanced AI-powered revenue intelligence and commercial analytics platforms
• Leadership development and executive commercial strategy programs
• Hybrid work flexibility with global career advancement opportunities

Why Join Us

• Join a globally expanding organization leading the future of AI-powered enterprise growth and commercial transformation.
• Lead strategic revenue operations initiatives, influencing enterprise-wide sales and marketing performance.
• Work alongside top-performing executives, growth strategists, and technology innovators across global markets.
• Drive next-generation customer engagement and commercial intelligence transformation initiatives.
• Build a long-term leadership career within one of the world’s fastest-growing enterprise technology ecosystems.